Privacy Policy
Last Updated: June 2026
Janipro (M) Sdn Bhd (“Janipro”, “we”, “our”, or “us”) operates this official corporate website. We are highly committed to protecting and respecting your data privacy. This Corporate Website Privacy Policy explains how we collect, use, process, disclose, and safeguard your personal information when you visit our website, submit inquiries through our corporate contact forms, or interact with our professional careline services.
By accessing, browsing, or using this website, or providing your details via our contact forms, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect and process personal data about you through several channels on this website:
- Corporate Inquiry & Contact Forms: Full name, professional designation/title, company or clinic name, email address, corporate telephone or mobile number, and the specific details of your inquiry.
- Careline Interactions: Information provided when you communicate directly with our customer care representatives via phone, messaging apps, or official email channels.
- Technical Data & Analytics: IP addresses, browser types, device information, operating system data, and behavioral tracking data collected via essential cookies to optimize layout and security.
2. How We Use Your Information
The personal information collected through our corporate portal is processed based on legitimate commercial interests, managing practitioner partnerships, and adhering to compliance obligations:
- To respond comprehensively to corporate inquiries, product distribution queries, or medical-scientific questions submitted through our contact forms.
- To verify practitioner credentials and healthcare provider licenses prior to coordinating commercial accounts or distribution access.
- To provide ongoing educational updates, clinical literature, or product information updates that you have requested or consented to receive.
- To audit, protect, and optimize the security and operational efficiency of our digital infrastructure.
3. Information Sharing and Disclosure
Janipro does not sell, trade, or lease your personal information to third parties. Data disclosure is limited to the following professional contexts:
- Authorized Third-Party Service Providers: IT consultants, system administrators, and secure cloud hosting services who support website maintenance and form delivery under confidentiality contracts.
- Legal and Regulatory Authorities: When required by law, statutory mandates, or judicial processes to protect our rights, public safety, or to comply with institutional compliance audits.
4. Comprehensive Security Measures
We apply rigorous administrative, clinical-grade digital infrastructure security, and strict technical safeguards (including SSL encryption and firewalled network architectures) to protect your submission data against loss, tampering, or unauthorized access. While we employ top-tier protection frameworks, no web transmission method can guarantee complete immunity.
5. Your Rights and Access Control
You retain complete ownership over your data. You have the right to request a copy of the personal records we hold about you, request rectifications to inaccurate records, or demand data erasure from our active inquiry systems. To invoke these rights, contact our data coordinator using the details in Section 7.
6. Adjustments to This Corporate Policy
We reserve the right to revise this Privacy Policy to ensure alignment with technological updates or regulatory changes. Updated policies will instantly go into effect upon publication on this page with a revised date stamp.
7. Adjustments to This Corporate Policy
For inquiries, complaints, or clarifying questions regarding data protection, reach out directly to us:
- Company: Janipro (M) Sdn Bhd
- Headquarters Address: No. 42, Jalan Seksyen 1/21, Taman Kajang Utama, 43000 Kajang, Selangor, Malaysia
- Careline Support: +6 012 568 7822
- Official Email: enquiry@janipro.com